Melissa

I’m a Personal Concierge…and now a certified TICO Travel Agent. Providing excellent customer service is a priority for me as is getting to know my clients in order to provide the best service possible.

I’ve always had a thing for geography and travel and most days I find myself looking at the map on my phone, for fun! I’m a self-proclaimed human map and I’m constantly learning about new and different places.

I used to travel extensively in my corporate career, always finding the best flights to ensure an upgrade to business class and always finding the best hotels to stay at. To say I’m obsessed with boutique and luxury hotels is an understatement.

I lived in Puerto Vallarta, Mexico on and off for a few years and travel back there regularly. It’s basically my second home and I know what it’s like to live like a local, which is one of my favourite parts about traveling.

I run when visiting other cities as a way to get exercise and sightsee at the same time. And I love visiting Markets while traveling as well.

Some of my favourite experiences:

Learning to surf in Tofino, BC, in the winter; Visiting the Alhambra in Granada, Spain after buying tickets at midnight the night before; Learning to speak Spanish while living in Mexico; Going to sporting events at stadiums that are on my bucket list like Wrigley Field and Yankee Stadium, and visiting Camp Nou in Barcelona; Skating at Rockefeller Centre at Christmas.

My areas of expertise are Europe and North America but with the amount of research I do and knowledge of the world, I could plan anything almost as easy.

Not only will I help you plan your family or solo vacation or package, I’ll make sure you’re set up with everything you need for your trip including a list of things to pack, local transportation, recommendations where to eat, things to do and even where to get groceries.