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Accessible & Inclusive Travel

Everyone belongs in our Ohana.

Because everyone deserves the opportunity to explore the world, experience joy and create favourite memories.

Trusted credentials

CATP
Certified Autism Travel Professionals on staff
TICO
Licensed under the Ontario Travel Industry Council
14+ years
Specialising in accessible and allergy-friendly travel
Disney trained
College of Knowledge graduates across our team

We believe that travel is for everyone

We also recognize that for individuals and families living with disabilities, medical considerations, sensory sensitivities or other unique needs, planning a vacation can sometimes feel overwhelming.

  • Will my child feel comfortable?
  • Will the resort be accessible?
  • Can dietary restrictions be accommodated?
  • What happens if we need additional support?

These aren't just little details. They're important questions, and we understand how much the answers matter. That's why accessibility and inclusion aren't simply services we offer. They're part of who we are.

Your vacation, your needs, your way

No two travellers are alike, and our first priority is to listen

Whether you're travelling with an autistic child, have mobility considerations, require accessible accommodations, are navigating food allergies or have other individual needs, we take the time to learn what matters to you, what concerns you and what would help make your vacation more comfortable and enjoyable.

When a request involves additional considerations, our team can collaborate and draw on relevant experience to help identify potential solutions and questions to discuss with the travel provider. We cannot promise that every destination or experience will meet every need, but we can promise to approach your questions with care, honesty and respect.

  1. Mobility & Accessibility

    From wheelchair-accessible resorts to accessible transit, we help with the logistics so movement never gets in the way of the memories.

    • Wheelchair-accessible resorts and accommodations
    • Accessible transfers, rooms, and excursions
    • Accessible cruise options
  2. Sensory & Autism-Friendly

    Certified Autism Travel Professionals on staff to help plan calm, sensory-friendly experiences with social stories for first-time travellers.

    • Certified Autism Travel Professionals (CATP)
    • Social stories for first-time travellers
    • Sensory-friendly accommodation options
  3. Food Allergies & Dietary

    We help communicate your dietary needs to resorts and cruise lines so you can dine with confidence.

    • Resort and cruise line dietary notifications
    • Allergy-aware dining options
    • Familiar with gluten-free, kosher, vegan and more

Professional knowledge, firsthand experience

An Ohana that truly understands

What makes our dedicated accessibility team so special is the combination of professional knowledge, firsthand experience and genuine compassion. Our Ohana includes:

  • Advisors who live with disabilities

    Travel advisors who live with disabilities themselves, bringing invaluable firsthand understanding of accessibility and the challenges travellers may encounter.

  • Parents and caregivers

    Parents and caregivers of children with diverse needs, who understand the importance of preparation, flexibility, patience and feeling supported.

  • A Professor of Occupational Therapy

    Who brings professional insight to our team's review of requests involving special circumstances.

  • Nurses

    Nurses within our advisor community, whose professional backgrounds bring additional understanding of health-related travel considerations.

  • Food allergy and dietary experience

    Advisors experienced with food allergies and dietary restrictions, who can help guests research dining options and communicate their needs to travel providers.

We believe that lived experience matters.

Some of our advisors have navigated the same questions, concerns and challenges that our guests face. They've travelled with their own families, advocated for accessibility and discovered how thoughtful planning can make a meaningful difference.

A mother and daughter sharing a magical Walt Disney World moment

How we plan your trip

A careful, four-step path from consultation to travel

  1. Listen

    A relaxed consultation to understand what your traveller needs.

  2. Plan

    An itinerary shaped around accessibility and your priorities.

  3. Confirm

    Bookings confirmed with your accessibility requests noted.

  4. Travel

    Focus on the moments while we take care of the logistics.

Disney magic and beyond

Informed, prepared and supported, wherever you go

As an independent travel agency specializing in Disney vacations and worldwide travel, we can help you explore accessible travel options at Disney destinations, aboard cruise ships, at all-inclusive resorts and in destinations around the world.

We understand that every travel experience is different and that accessibility services can vary considerably between destinations, resorts, ships and attractions. Our goal is to help you feel informed, prepared and supported as you make decisions that are right for you and your family.

More than a vacation

A feeling of belonging

For us, inclusive travel is about more than ramps, accessible rooms or special dietary arrangements. It's about dignity, independence, understanding and the freedom to experience the world in a way that works for you.

It's about a child feeling included, a parent feeling heard and a family having the opportunity to enjoy time together. At Wind Waves and Wands Vacations, we don't see a list of limitations. We see people, families, possibilities and dreams worth exploring.

You belong here. You belong in our Ohana.

Meet Our Accessible Travel Specialists

Our dedicated team members bring specialized expertise to ensure your accessible travel experience is seamless and unforgettable.

Showing 18 of 18 specialists
Carolynn - Certified Autism Travel Professional

Carolynn

  • Certified Autism Travel Professional

Certified Autism Travel Professional and TICO Certified, my specialty lies with assisting families who seek adventure and concierge level services.

Connect with Carolynn
Cara - Accessible Travel Specialist

Cara

  • Accessible Travel Specialist

TICO Certified, Disney College of Knowledge Graduate. Celebrity Learning Certification, Princess Cruises Certification

Connect with Cara
Kelly - Accessible Travel Specialist, All Inclusive Group Specialist

Kelly

  • Accessible Travel Specialist
  • All Inclusive Group Specialist

Let us make some magic happen together!

Connect with Kelly
Shanonn - Accessible Travel Specialist, Student Educational Group Travel Specialist

Shanonn

  • Accessible Travel Specialist
  • Student Educational Group Travel Specialist

As Disney traveler for decades with over 30 years in service to individuals with disabilities, I would love to put my passion for all things adventurous to work for you!

Connect with Shanonn
Jo - Accessible Travel Specialist

Jo

  • Accessible Travel Specialist

I believe that travel provides us with a lifetime of memories and I would love nothing more than to help you plan the perfect trip for you and your loved ones.

Connect with Jo
Tracie - Certified Autism Travel Professional

Tracie

  • Certified Autism Travel Professional

Embark on a journey of personalized travel planning with me by your side, dedicated to creating a seamless and memorable adventure perfectly aligned with your wishes.

Connect with Tracie
Sarah B. - Certified Autism Travel Professional

Sarah B.

  • Certified Autism Travel Professional

I'm so excited to help you plan the most magical vacation with long lasting memories!

Connect with Sarah
Cayley - Accessible Travel Specialist

Cayley

  • Accessible Travel Specialist

I think I was born with my heart in the shape of Mickey Ears! However my passion certainly doesn't end there. Whether it's a theme park, an island or a ship, I can't wait to plan your next adventure!

Connect with Cayley
Heather - Accessible Travel Specialist, Allergy Friendly Travel Specialist

Heather

  • Accessible Travel Specialist
  • Allergy Friendly Travel Specialist

I was born with travel in my heart and Disney runs through my veins. To travel the world through Disney is my dream, however, I just long to see the WHOLE WORLD. Does this sound familiar? I specialize in allergy-friendly and special needs travel, and am IBCCES and AODA Certified. Let's plan something magical!

Connect with Heather
Sarah M - Certified Autism Travel Professional

Sarah M

  • Certified Autism Travel Professional

Let's embark on your travel journey together!

Connect with Sarah
Elizabeth - Accessible Travel Specialist

Elizabeth

  • Accessible Travel Specialist

I am excited to help be a part of making your dream Disney vacations come true.

Connect with Elizabeth
Jennifer Marshall - Accessible Travel Specialist

Jennifer Marshall

  • Accessible Travel Specialist

Ready to turn your Disney dreams into reality? I can’t wait to share my passion, experience, and knowledge with you to make your vacation unforgettable. Let’s get started!

Connect with Jennifer
Mary - Accessible Travel Specialist

Mary

  • Accessible Travel Specialist

Whether you want to explore the theme parks or venture further afield, let me help make your trip one to remember!

Connect with Mary
Kelsey - Accessible Travel Specialist

Kelsey

  • Accessible Travel Specialist

Let’s plan a magical vacation together! Specializing in accessibility and traveling with special needs.

Connect with Kelsey
Nathalie - Accessible Travel Specialist

Nathalie

  • Accessible Travel Specialist

I’ll take care of the details, research, and logistics—so you can focus on enjoying the experience.

Connect with Nathalie
Lori - Accessible Travel Specialist

Lori

  • Accessible Travel Specialist

I’ll be here to make sure your vacation is filled with magic, joy, and unforgettable moments

Connect with Lori
Janet - Accessible Travel Specialist

Janet

  • Accessible Travel Specialist

As an occupational therapist, veteran, and world traveler, I bring expert planning and a personal touch to craft magical Disney vacations designed around your family’s unique needs, interests, and dreams.

Connect with Janet

Let's plan your next adventure together

Tell us about your travel dreams, your family's needs and what would make your vacation special. We'll help connect you with an advisor who understands your priorities and can guide you through the planning process with kindness, patience and care.

Because our purpose has always been to create travel experiences that become favourite memories.

Please note: Our advisors provide travel-planning guidance, not medical advice or clinical assessments. Accessibility arrangements, dietary accommodations and assistance services are subject to the policies and capabilities of individual travel providers and must be confirmed with them.

To infinity and beyond!

Toy Story
Wind Waves and Wands Logo

Authorized Disney Vacation Planner with offices in Canada, the USA and the UK.

Canada
Wind Waves and Wands Vacations Ltd.
103 Masterson Lane
Ajax, L1T 0N6
Disney vacations from Canada →
United States
Wind Waves and Wands Vacations LLC.
7901 4th St N, #20116
St. Petersburg, FL 33702
United Kingdom
Wind Waves and Wands Vacation Ltd
Venus Building
No. 1 Old Park Lane
Trafford City
Manchester, M41 7HA
Atlas the Mascat

Licensed and protected:TICO # 50026411BC License: 87368California Seller of Travel: 2150620Fla. Seller of Travel Ref. No. ST44313ACTA MemberUS LLC: Fla.Seller of Travel Ref. No. ST44969

UK: Operating in association with Travel Counsellors Limited (Company No. 02133414, ATOL 6751). ATOL protection applies to qualifying bookings only.